At The Kissan Dryfruits, we take immense pride in delivering 100% pure, unadulterated, and high-quality products. Due to the perishable nature of edible items and dry fruits, we follow a strict return policy to ensure hygiene and safety standards.

Return & Exchange Eligibility

We accept returns or replacement requests only under the following circumstances:

1. You received a damaged or physically broken package.
2. You received an incorrect item or an item past its expiry date.
3. Items are missing from your ordered package.

Note: Returns are NOT accepted for standard taste preferences or minor natural variations inherent in agricultural goods.

Reporting Timeframe

• You must notify us within 48 hours of delivery to qualify for a return or replacement.
• Mandatory Requirement: An unedited unboxing video showing the unopened box and the issue upon opening is required to process claims for damaged, missing, or wrong products.

Refund Process

• Once your return claim is verified and approved, we will initiate a replacement dispatch or refund.
• Approved refunds will be processed back to your original payment method within 5 to 7 business days.

Return Requests & Inquiries

To request a return or replacement, reach out to our team with your Order ID and Unboxing Video/Photos:

• Email: thekissandryfruits@gmail.com
• Phone: +91 6351175258
• Store Address: Shop 7 Ramkrupa Complex, Nr Shaligram Plush, Opposite Suryadeep Bunglows, Thaltej, Ahmedabad, Gujarat – 380059